Solaredge collects information that visitors choose to provide through forms, email, and project inquiries. This may include name, company, email, phone, country, product interest, site type, message content, and files or notes shared for renewable energy planning.
Submitted information is used to respond to inquiries, route requests to appropriate project or support contacts, prepare preliminary product-category guidance, and maintain communication about solar inverter, battery, EV charging, monitoring, or O&M topics.
Solaredge does not sell inquiry data. Information may be shared with service providers or project partners when necessary to respond to the request, support website operation, or coordinate a professional renewable energy conversation.
Inquiry records may be retained while the project discussion remains active and for reasonable business documentation afterwards. You may request correction or deletion by contacting [email protected].
Reasonable administrative and technical safeguards are used, but no online transmission can be guaranteed completely secure. Do not submit confidential grid drawings, pricing records, or personal identification documents unless specifically requested through an approved channel.